About Mike
A product designer currently at the forefront of shaping how agents service passengers
in their travels at United Airlines.

His focus as a designer

Mike is laser-focused on solving business problems through the mediums of design, strategy, and technology.


His creative bag

Design
UX/UI
Interaction Design
App Design
Voice Design
User Research & Testing
Rapid Prototyping
Journey Maps
Service Blueprints


Methodologies
Service Design
Google Design Sprints
Design Thinking


Digital Tools
Sketch
Figma
Flinto
Jira
Zeplin
Abstract
G-Suite
Microsoft 365


A few clients & collaborators

United Airlines
BMW Group
JPMorgan Chase
Nokia
Motorola